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What is in the product, and what comes later

A list of what a tool does not do is usually more useful than a list of what it might. This is ours.

In the product

  • Organizations, employee profiles, groups and reporting lines
  • Invitations, roles, a granular permission catalogue and seven record-level scopes
  • Time entries, a timer, daily and weekly views
  • Timesheet submission, approval, rejection and locking
  • Work schedules, holiday calendars and missing-timesheet reminders
  • Work items: three types, four fixed statuses, comments and history
  • Projects with membership
  • Utilization reporting and CSV export
  • An append-only audit trail

How we decide what is next

Depth before breadth. Each capability above works properly before the next one starts, because a half-finished approval workflow is worse than no approval workflow.

Early-access organizations shape the order of the list below. If one of them is blocking you, tell us and it moves up.

Deliberately not yet

Each of these is a decision with a reason behind it rather than an oversight.

Service desk, queues, SLAs and a customer portal
An extension of the same work-item model, so most of its behaviour comes almost for free once the base is settled. Building it first would have meant designing that base around a guess.
Sprints, backlogs, ranked boards, custom fields and custom workflows
Four fixed statuses that work beat a workflow engine nobody has configured. We would rather add these against real usage than guess at the shape.
File attachments, avatars and document storage
Nothing in the product needs binary storage yet. The model and the security controls are designed, and they ship with the first feature that genuinely needs them.
Enterprise SSO (OIDC or SAML) and SCIM provisioning
The authentication-provider abstraction is built. The provider integrations sit on top of it.
Project milestones, budgets, rate cards and invoicing
These depend on a pricing model. A rate card in the schema before that decision is a guess we would have to migrate away from.
Leave and absence management
The time domain leaves an integration seam for it rather than guessing at the shape of someone else's policy.
Mobile applications
Responsive web first. The interface works on a phone; a native app is a separate commitment.
A public API and webhooks
A public API is a promise about a shape. The internal contract stabilizes before anyone builds against it.
Autonomous, unapproved agent actions
Every consequential AI action is human-approved. That changes only after an approval-gated track record, not before.